Assist the Branch Manager in all aspects of leading the day-to-day business and execute strategic plans for profitable growth. This is a hands-on position, which helps supervise fast-paced sales and operations teams. This requires one to develop a working knowledge of all aspects of the business and support where needed. The Assistant Branch Manager is fully responsible for the business in absence of the Branch Manager.
Carries out supervisory responsibilities in accordance with Master Halco’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Assist in supervising the daily activities of sales and operations associates engaged in selling, receiving and shipping product.
Work with all associates to provide the outstanding customer service.
Sales, Planning, budgeting, forecasting and expense control.
Maximize sales and profit growth while properly managing company assets.
Help Hire, teach, coach and retain the highest level of quality personnel.
Work in conjunction with Branch Manager in order to establish and obtain goals and objectives.
Maintain a high level of quality control at all levels within the Branch.
Develop effective inter-department communications and working relationships within Master Halco.
On an as needed basis fill in for absent sales and or operations associates.
Coordinates activities of branch warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Ethics & Values -Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Integrity & Trust -Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Problem Solving -Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Time Management -Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.