Inside Sales Manager - Highland, CA

Working With Us Has Its Rewards:

• Competitive pay rate
• Quarterly Bonus Program and spiffs
• A competitive health care plan typically starts following the 31st day of employment
  
• A generous matching 401(k) plan
• Tuition reimbursement up to $10K per academic year
  
• A generous paid-time off package
• Corporate discount opportunities and more

This is a very exciting time to join our company. We are continuing to grow (70+ locations across North America), introducing new products, making technological investments, and implementing innovative marketing strategies.  

We are also focused on our people -- our most important resource.  

At Master Halco, we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

Leadership

• Lead by example with intent, vision and purpose
• Provide excellent leadership, support, tools, and resources to ensure associates have what they need to succeed
• Build effective teams and be a resource and role model
• Interview, hire, onboard, train, coach and mentor inside sales associates to ensure success and if needed take disciplinary action
• Monitors, evaluates, and provides feedback on employee performance, implementing strategies to address challenges and recognize achievements
• Lead technological advancements and continuous improvement projects
• Act as the Manager on Duty in the absence of the Branch Manager

Accountabilities / Responsibilities

• Lead the inside sales team to achieve branch and company sales growth goals
• Develop and implement effective sales strategies
• Ensure accurate and timely processing of quotes, orders and other sales activities                                                                                                                  
• Lead new product sales and new programs sales to achieve growth goals
• Ensure an elevated level of customer service is provided using “The Master Halco Way”
• Support Outside Sales Associates in responding to customers’ needs
• Maintain a clean, safe work environment that meets company standards
• Ensure that proper SOPs and Company policies are followed
• Champion technological enhancements to the business
• Special projects as assigned by Branch Manager
• Hire and train associates and coach them to develop their selling skills to maximize the potential of each Inside Sales Associate
• Collaborate with other departments to ensure a seamless sales process
• Expedite resolutions and make timely decisions when customer service issues arise
• Maintain a thorough understanding of the company's products and services

CANDIDATE SPECIFICATION

Key Competencies

• Strategic Skills: Determines improvement opportunities through comprehensive analysis of current and desired status and gaps; comprehends the big picture
• Resourcefulness/Initiative: Passionately finds ways over, around, or through barriers to success; achieves results despite lack of resources; goes beyond the call of duty; takes timely action; a purposeful leader who can achieve results through a team
• Customer Focus: Builds and maintains elevated levels of trust and credibility with internal and external customers, always demonstrating a customer serving mindset
• Change Leadership: Actively intervenes to create and energize positive change; leads by example

Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and determination to succeed.

Essential Qualifications

• Exceptional leadership in team building, sales, and relationship building skills
• Proven success in sales and sales leadership
• Ability to motivate and positively influence people
• Strong business acumen, and technical skills
• Exceptional organizational, time management, multi-tasking skills and administrative skills
• Driven and results oriented; drives KPIs, and market expansion to meet company goals
• Ability to work with all levels of personnel within the organization

Required Education and Experience

• High school graduate: some college preferred
• At least two (2) years’ relevant work experience
• Excellent Computer Skills: Outlook Email, Excel, Word, ERP system experience